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Community Advisory Panel

Co-creative development of the Digital Welcome Center with new Berliners

The Community Advisory Panel is a central part of the co-creative process in which the Digital Welcome Center is being developed – a platform that helps new immigrants from third countries to better understand and navigate bureaucratic processes in Berlin.

The panel consists of 18 committed new Berliners from various countries of origin who contribute their experiences, perspectives and language skills. This ensures that the platform is relevant to everyday life, understandable and truly helpful for its users.

Together with the project team, the Community Advisors primarily focus on the following areas:

  • Developing User Journeys: The Community Advisors describe how newcomers search for crucial information (e.g., housing, education, social benefits). This helps identify barriers such as language difficulties or unclear information, as well as the need for clear, multilingual online resources.
  • Designing Wireframes: The Community Advisors create visual sketches and drafts of how the Digital Welcome Center could look like.
  • Prioritizing Topics: The Community Advisors suggest which topics are particularly important for newcomers to Berlin and should be addressed in the Digital Welcome Center (e.g., housing, social benefits).
  • Conducting User Tests: The Community Advisors test prototypes and versions of the platform throughout development. Their feedback and suggestions are incorporated into the platform’s ongoing improvement.

Through active participation, the panel ensures that digital solutions meet the actual needs of newcomers, are easily accessible, and build trust in public institutions.

The Community Advisory Panel is central to Partizipation Digital – working towards an administration close to people’s lives and enabling genuine digital participation.

Contact:

Laura Llamas Santos
l.llamas@minor-kontor.de

Languages:

German

Fridoon Ahmady

I’m from Afghanistan and have been living in Berlin since 2021. I studied chemical engineering for 4 semesters in Turkey but couldn’t continue due to some challenges. My hobbies are playing football, watching series, and shopping.

Rajiv Desai

In my current career chapter, I am a diversity, equity and inclusion (DEI) consultant and advisor, working with organisations to help them with their DEI work. This work also defines how I approach living in Berlin – recognising how different individuals experience their moves to Berlin.

Brian Diaz

I’m a marketing graduate working as a Travel Advisor at S-Bahn Berlin. I’m passionate about photography and enjoy creating reels that capture everyday moments of my life. As an immigrant in Berlin, I value community support and access to legal advice, which helps protect and empower people like me.

Mandeep Karn

Master’s student in Data Science at Freie Universität Berlin. Passionate about connecting with new people. One key concern in Berlin is ensuring that international students are aware of available support services, something I actively address.

Sertan Kiyan

I come from Istanbul. It has been almost two years since I arrived in Berlin. I did my master’s in Social Anthropology at Stockholm University. I am a facilitator for trauma work. I also love working with kids and am a former activist. Meaningful conversations, reading, and auteur films are some of my hobbies.

Sayed Mehdi Moballegh

I’m from Afghanistan, 18 years old, and I’ve been living in Berlin for 8 years. I’m currently in 11th grade at school. My hobbies are playing sports and reading occasionally. One thing I care about in Berlin is punctual trains.

Seçil Yersel

I am from Istanbul, an interdisciplinary artist and freelance cultural practitioner with a background in sociology and art, living in Berlin since 2019. I walk, sound, take photographic notes and listen.

Nattaya Zivkovic

I’ve been in Berlin since 2020 originally from Bangkok. Living here has given me many colorful experiences, good and bad. One can never get bored of living in Berlin. You can also learn a lot about yourself and how you handle various situations, which you might never have to deal with back home.

The Community Advisory Panel is part of the Partizipation Digital project.

The project is funded by the Asylum, Migration and Integration Fund of the European Union.

The project is being implemented in partnership with the Commissioner of the Berlin Senate for Participation, Integration and Migration.